Terms of Service

1. General Provisions

These Terms of Service set out the rules for the provision of electronic services through the website resst.io and the application available at app.resst.io (hereinafter: the "Service"), in accordance with the Polish Act of 18 July 2002 on the Provision of Electronic Services (Dz.U. 2002 No. 144, item 1204, as amended).

The owner and operator of the Service is:

CC CODE Damian Kamiński
ul. Lilli Wenedy 15/30, 30-833 Kraków, Poland
VAT EU: PL6792950185
REGON: 381006639
Email: support@resst.io
Website: https://resst.io

By using the Service, you agree to these Terms of Service. You should read these Terms carefully before using the Service.

2. Definitions

• Service - the website resst.io and the web application available at app.resst.io.
• Provider - CC CODE Damian Kamiński, ul. Lilli Wenedy 15/30, 30-833 Kraków, VAT EU: PL6792950185, the owner and operator of the Service.
• User - any natural person, legal entity, or organizational unit using the Service.
• Account - an individual set of User resources within the Service, secured by a login (email address) and password.
• Restaurant - a restaurant profile created by the User within the Account, containing menus, categories, items, and settings.
• Subscription - a paid service providing access to the Service's features under a chosen plan (Starter, Pro) for a defined billing period.
• Public Menu - a web page available under the subdomain menu.resst.io, displaying the restaurant's menu to visitors (guests, tourists).
• Billing Period - a monthly or annual Subscription period.
• Pricing - the current Subscription prices available at resst.io/#action.
• Consumer - a natural person entering into a transaction not directly related to their business or professional activity, as well as a sole proprietor entitled to consumer rights under applicable law (Art. 385⁵ of the Polish Civil Code and Art. 38a of the Act of 30 May 2014 on Consumer Rights).
• User Content - all data, text, images, and other materials entered into the Service by the User, including menu names, categories, items, descriptions, photos, prices, and Restaurant profile data.

3. Technical Requirements

To use the Service, you need:

• A device with Internet access (computer, tablet, smartphone)
• An up-to-date web browser (Chrome, Safari, Firefox, Edge)
• An active email address
• Cookies and JavaScript enabled

4. Service Description

resst.io enables restaurant owners to:

• Create and manage multilingual restaurant menus
• Automatically translate menu items into selected languages using AI-based tools (see Section 10)
• Label allergens in accordance with EU requirements (Regulation No 1169/2011)
• Generate QR codes linking to the public online menu
• Upload photos for menu items
• Customize the appearance of the public menu (themes, colors, typography)
• Manage the restaurant profile (logo, contact details, opening hours)

The Service operates continuously, 7 days a week, 24 hours a day, except during scheduled maintenance windows, of which Users will be notified in advance.

5. Registration and User Account

Registration is free. To create an Account you must provide an email address, a password (minimum 8 characters), and accept these Terms of Service and the Privacy Policy.

The User agrees to:

• Provide accurate and up-to-date information
• Keep Account credentials (email, password) confidential
• Promptly notify the Provider of any unauthorized access to the Account
• Not submit any unlawful content
• Not take any actions that may disrupt the functioning of the Service

One Account is associated with one Restaurant. The User may delete the Account at any time in the application settings. Account deletion results in permanent removal of all Restaurant data after a 30-day grace period.

6. Free Trial

New Users are entitled to a free trial period during which all Starter plan features are available. Starting a trial does not require providing payment details or a credit card.

After the trial period ends, the User may purchase a Subscription to continue using the Service. If a Subscription is not purchased, access to editing features will be restricted; however, the Public Menu will remain active.

7. Subscriptions and Payments

The Service offers paid subscription plans (Starter, Pro), the scope and prices of which are defined in the current Pricing available at resst.io.

The agreement for the provision of paid services is concluded when the User confirms their plan selection and completes the payment. Payments are processed by the payment provider Creem (creem.io).

Subscriptions renew automatically for the next Billing Period unless the User cancels before the end of the current period. Cancellation does not entitle the User to a refund for the current period - the Service remains active until the end of the paid period.

The Provider reserves the right to change Pricing. Price changes do not affect active Subscriptions - new prices apply from the next Billing Period. Users will be notified of price changes at least 30 days in advance by email and through a notification within the Service.

8. User Content

The User retains full ownership of all User Content entered into the Service.

The User grants the Provider a non-exclusive, royalty-free license to store, display, translate, and make available such content to the extent necessary for the provision of the Service (including publishing the Public Menu and automatic translation). The license terminates upon Account deletion.

The User represents that they hold the rights to all content entered into the Service and that such content does not infringe upon the rights of third parties or applicable laws.

The Provider does not monitor or moderate User Content on an ongoing basis. However, the Provider reserves the right to remove content that violates these Terms, applicable law, or the rights of third parties, in accordance with the procedures described in Section 11.

9. Data Processing on Behalf of Users

To the extent that the User enters personal data of third parties into the Service (e.g., names of staff displayed on the Public Menu), the User acts as the data controller and the Provider acts as the data processor within the meaning of Article 28 of the GDPR.

The Provider undertakes to:

• Process such data only on behalf of and upon the instructions of the User
• Ensure that persons authorized to process personal data are bound by an obligation of confidentiality
• Implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk (as described in the Privacy Policy)
• Assist the User in fulfilling their obligations under GDPR Articles 32–36
• Delete or return all personal data upon termination of the service, at the User's choice, within 30 days
• Make available to the User all information necessary to demonstrate compliance with the obligations laid down in Article 28 of the GDPR

The Provider engages sub-processors listed in Section 4 of the Privacy Policy (Data Recipients). The User consents to the engagement of these sub-processors. The Provider will notify the User of any intended changes concerning the addition or replacement of sub-processors, giving the User the opportunity to object to such changes.

By accepting these Terms, the User agrees to this data processing arrangement, which constitutes the data processing agreement within the meaning of Article 28(3) GDPR.

10. Automatic Translations and AI-Generated Content

The Service offers automatic translation of menu items using external AI services (DeepL, Anthropic). In accordance with transparency obligations under Regulation (EU) 2024/1689 (AI Act), we inform you that these translations are generated by artificial intelligence systems and are not produced by human translators.

Automatically generated translations are provided as a convenience and may contain errors or inaccuracies.

The Provider is not responsible for the accuracy, completeness, or adequacy of automatic translations. The User is solely responsible for reviewing and, if necessary, correcting translations before making them available to restaurant guests. The User can manually edit every translation within the application.

11. Acceptable Use and Content Moderation

It is prohibited to use the Service for any unlawful purpose, including but not limited to:

• Submitting unlawful, offensive, or infringing content
• Taking actions that may disrupt the Service or overload its infrastructure
• Attempting unauthorized access to other Users' accounts
• Reselling or sharing the Account with third parties without the Provider's consent
• Using the Service to distribute malicious software

In accordance with Regulation (EU) 2022/2065 (Digital Services Act), Users may report illegal content by contacting us at support@resst.io. Reports should include identification of the content concerned, an explanation of why the content is considered illegal, and the reporter's contact information.

The Provider will acknowledge receipt of the report and notify the reporter of the outcome in a timely, diligent, and non-arbitrary manner. If content is removed or restricted, the affected User will be notified with a clear statement of reasons.

The Provider reserves the right to suspend or terminate the Account of any User who violates these rules, following prior notice where practicable.

12. Service Availability

The Provider will use reasonable efforts to ensure the Service is available continuously but does not guarantee uninterrupted operation. The Provider shall not be liable for interruptions caused by:

• Force majeure events (see Section 16)
• Hardware or software failures
• Power or Internet outages
• Scheduled maintenance (of which Users will be notified)
• Actions of third parties beyond the Provider's control

13. Intellectual Property

The Service, its visual design, logo, source code, translation algorithms, and all materials published by the Provider are subject to legal protection, including copyright and industrial property rights.

Using the Service does not grant the User any rights to the protected works. Copying, distributing, modifying, or using elements of the Service without the Provider's written consent is prohibited.

The Provider grants the User a non-exclusive license to use the Service in accordance with its purpose and these Terms for the duration of the active Account. This license does not include the right to sublicense.

14. Limitation of Liability

The Service is provided on an "as is" basis. To the fullest extent permitted by law, the Provider shall not be liable for:

• Indirect, incidental, or consequential damages arising from the use of the Service
• Loss of data caused by the User's actions or those of third parties
• Errors in automatic translations
• Service unavailability due to causes beyond the Provider's control
• User actions in violation of these Terms or applicable law

To the maximum extent permitted by applicable law, the Provider's total aggregate liability arising out of or in connection with these Terms or the use of the Service shall not exceed the total amount of Subscription fees paid by the User during the 12 months immediately preceding the event giving rise to the claim.

The above limitations do not apply to the extent that Polish law precludes the limitation of liability, in particular with respect to Consumers. Nothing in these Terms limits liability for damages caused intentionally or through gross negligence, or for bodily injury.

15. Termination

The agreement for the provision of electronic services is terminated when:

• The User deletes their Account in the application settings
• The Provider deletes the Account due to a violation of these Terms (following notice)
• The Subscription period expires without renewal (features will be restricted)

The User may terminate the agreement at any time by deleting the Account. Previously paid Subscription fees are non-refundable, and the Service remains active until the end of the paid Billing Period.

The Provider may terminate the agreement with 14 days' notice in the event of:

• The User providing false or incomplete information
• Use of the Service in violation of these Terms or applicable law
• Actions threatening the security of the Service or other Users' data

In cases of serious violations posing an immediate threat to the security of the Service or other Users, the Provider may suspend the Account immediately, with notice provided as soon as practicable.

16. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay results from events beyond the reasonable control of the affected party, including but not limited to: natural disasters, war, terrorism, riots, embargoes, epidemics or pandemics, government actions, power failures, Internet outages, and failures of third-party services.

The affected party shall notify the other party of the force majeure event as soon as reasonably practicable and shall use reasonable efforts to mitigate its effects.

17. Right of Withdrawal

A Consumer has the right to withdraw from a distance contract within 14 days of its conclusion, without giving any reason, in accordance with Articles 27–38 of the Act of 30 May 2014 on Consumer Rights (Dz.U. 2014, item 827, as amended).

To exercise this right, the Consumer must send a clear withdrawal statement (e.g., by email) to: support@resst.io. The Consumer may use the template withdrawal form provided below, but it is not obligatory.

Upon purchasing a Subscription, the Consumer expressly consents to the commencement of the service before the expiry of the 14-day withdrawal period. The Consumer is informed that after the Provider has fully performed the service, the Consumer will lose the right of withdrawal.

If the Consumer withdraws before the service is fully performed, the Consumer is obliged to pay for the services provided up to the moment of withdrawal, calculated proportionally to the scope of services performed.

The Provider will reimburse the Consumer within 14 days of receiving the withdrawal statement, using the same means of payment as used for the original transaction, unless the Consumer has expressly agreed otherwise.

18. Complaints

Complaints regarding the functioning of the Service should be submitted by email to: support@resst.io.

A complaint should include:

• The email address associated with the Account
• A description of the issue, including the date and circumstances of its occurrence
• The expected resolution

The Provider will process the complaint within 14 days of receipt and notify the User of the outcome at the provided email address.

Consumers may also seek out-of-court dispute resolution through the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

19. Data Protection

The Provider processes Users' personal data in accordance with the GDPR and applicable Polish law. Detailed information about data processing is available in the Privacy Policy.

20. Changes to These Terms

The Provider reserves the right to amend these Terms of Service for important reasons, including: changes in applicable law, changes in the scope of services offered, or security requirements. Changes will not diminish Users' acquired rights.

Users will be notified of changes no later than 14 days before they take effect, by means of a notification within the Service and by email to the address associated with the Account.

If the User does not object within 14 days of being notified, the new Terms are deemed accepted. In the event of an objection, the agreement terminates on the date the changes take effect. The User may delete the Account and receive a pro-rata refund for the unused portion of the Billing Period.

21. Governing Law and Jurisdiction

These Terms and any disputes arising therefrom shall be governed by and construed in accordance with Polish law.

The parties shall endeavor to resolve any disputes arising from these Terms amicably. In the absence of agreement, disputes shall be resolved by the competent court in accordance with applicable law.

If the User is a Consumer habitually resident in another Member State of the European Union, the User also has the benefit of any mandatory provisions of the law of that Member State. Nothing in these Terms affects the Consumer's right to rely on such mandatory provisions as provided for under Article 6(2) of Regulation (EC) No 593/2008 (Rome I).

22. Digital Services Act - Point of Contact

In accordance with Regulation (EU) 2022/2065 (Digital Services Act), the single point of contact for Users, Member State authorities, and the European Commission is:

Email: support@resst.io
Language of communication: English, Polish

23. Final Provisions

Matters not covered by these Terms of Service shall be governed by Polish law, in particular the Civil Code and the Act on the Provision of Electronic Services.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the economic intent of the original provision.

These Terms of Service take effect on April 4, 2026.

24. Contact

Questions about these Terms? Contact us:

Email: support@resst.io